Support & Help Center

Get the help you need to succeed with AI automation. Find answers, contact support, and access resources to maximize your automation success.

500+ Help Articles
2hr Average Response
98% Satisfaction
24/7 Live Chat

How Can We Help?

Browse our help categories to find the information you need

Getting Started

Learn the basics and set up your first automation

  • Quick Start Guide
  • Setting Up Your First Workflow
  • Understanding AI Agents
  • Basic Configuration

Workflows & Automation

Create and manage your automation workflows

  • Creating Custom Workflows
  • Workflow Templates
  • Conditional Logic
  • Error Handling

Integrations

Connect with your favorite tools and services

  • CRM Integration Setup
  • Email Marketing Tools
  • Social Media Platforms
  • API Configuration

Troubleshooting

Solve common issues and get back on track

  • Common Error Messages
  • Performance Optimization
  • Data Sync Issues
  • Account Problems

Popular Help Articles

Most viewed and helpful articles from our community

Getting Started5 min read

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Troubleshooting Common Integration Issues

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Optimizing Workflow Performance

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Getting Started4 min read

Understanding AI Agent Capabilities

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Workflows7 min read

Setting Up Email Automation

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Integrations9 min read

CRM Integration Best Practices

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Get in Touch

Choose your preferred way to contact our support team

Live Chat

Get instant help from our support team

24/7
Response: Instant

Phone Support

Speak directly with our technical experts

Mon-Fri 9AM-6PM EST
Response: Immediate

Email Support

Send us a detailed message for complex issues

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Response: Within 2 hours

Additional Resources

Explore our comprehensive library of resources

Documentation

Comprehensive guides and API documentation

Video Tutorials

Step-by-step video guides and walkthroughs

Templates

Ready-to-use automation templates

Community

Connect with other users and experts

Frequently Asked Questions

Quick answers to common questions about bck/office

How quickly can I set up my first automation?

Most users can set up their first automation workflow in under 30 minutes using our guided setup process and pre-built templates.

What integrations are available?

We support 100+ integrations including popular CRM systems, email marketing platforms, social media tools, and more.

Is there a free trial available?

Yes! Start with our 14-day free trial to explore all features and see how AI automation can transform your business.